Tag Archives: Hansen Pole Buildings Technical Support

Help, I am Not a Building Contractor

Help, I am Not a Contractor

Potential client JERRY in MONETA writes:

“Kit would do us no good as I’m not a contractor and these structures certainly don’t come with labor. Being a kit would be no better than its actual builder how does one go about finding a reputable contractor for Hansen pole buildings?”

Mike the Pole Barn Guru

Your new building kit is designed for an average physically capable person, who can and will read and follow instructions, to successfully construct your own beautiful building shell, without extensive prior construction knowledge (and most of our clients do DIY – saving tens of thousands of dollars). We’ve had clients ranging from septuagenarians to fathers bonding with their teenage daughters erect their own buildings, so chances are – you can as well!

Our experience is an average DIYer will end up (in most instances) with a better finished product than what they would get should they have hired most ‘experienced’ builders. Why? Because it is yours, you actually care. You will follow directions and not take shortcuts to sacrifice quality and performance, just to increase profits.

Your new building investment includes full multi-page 24” x 36” structural blueprints detailing location and attachment of every piece (as well as suitable for obtaining Building Permits), our industry’s best, fully illustrated, step-by-step installation manual, and unlimited technical support from people who have actually built post frame buildings. Even better – it includes our industry leading Limited Lifetime Structural warranty!

Currently (and for foreseeable future) there is a nationwide shortage of building erectors. Many high quality erectors are booked out well into 2024 (some even 2025). We would strongly encourage you to consider erecting your own building shell.

For those without time or inclination, we have an extensive independent Builder Network covering contiguous 48 U.S. states (https://www.hansenpolebuildings.com/find-a-builder/). We can assist you in getting erection labor pricing as well as introducing you to potential builders.

A CAUTION in regards to ANY erector: If an erector tells you they can begin quickly it is generally either a big red flag, or there is a chance you are being price gouged. ALWAYS THOROUGHLY VET ANY CONTRACTOR https://www.hansenpolebuildings.com/2018/04/vetting-building-contractor/

Hansen Buildings Tech Support

What Real Life Technical Support Sounds Like

Many of us have had situations where we needed to contact a company we have purchased a product from for some technical assistance. I know when I have done so, every once in a while I am thankfully surprised to have the person I am dealing with actually have a grasp of the English language.

Here is what the Hansen Pole Buildings Technical Support team is like in real life:

Client: Plans call for wing roof steel to extend past column when there is an overhang. With the provided length of roof steel, this leaves a short section at the top, uncovered. What is the plan, to cover with trim? What trim is recommended? Is there an option to have a longer piece (x4) to extend to the top of the varge rafter?” (Author’s Note: This happens to be a monitor style building, with a raised center clearspan and dropped sheds – or wings – on each side) Tech Support: “Thank you for utilizing the Hansen Pole Buildings Technical Support Department.

In review of your plans, the wings extend horizontally from the main building columns, to the wing Building Lines 12′. The overhang past the wing Building Line is 1′, fascia board is 1-1/2″ and the steel should extend 1-1/2″ past the fascia.

Summing these up = `13.25′ X the roof slope factor for 4/12 (1.0541) = 13.96′

The steel provided for the wing roofs of your building is 14’2.5″ in length, which is more than ample to cover the roof surface.

Where the wing purlins overhang the endwall, the steel will project upwards (towards the raised center) by 2.5″ past the uphill side of the highest purlin. A piece of LG-126A (1-1/2″ x 5-1/2″ L Trim) has been provided to cover the wide face and bottom edge of the extended top purlin to protect it from the weather.

In the event the roof steel does not appear to be long enough to allow for this coverage, please (a) measure the length of the steel and/or (b) verify the dimensions of the wing as 12′ and overhang as 1′. If the steel is short, please contact Justine@HansenPoleBuildings.com for prompt resolution.” There is, of course, the possibility the overhangs were cut a bit longer than anticipated by the plans. If so, it is an easy fix, before the steel is applied. This is one more reason the entire roof is to be framed and covered prior to any wall coverings – it would be far more complex to make changes to the overhangs and any soffit supports with the wall steel in place.

Real life tech support comes from not a myriad of people who have canned answers which may or may not be helpful, but in our business one of three people. The majority are answered by myself, the Pole Barn Guru, with over 35 years of experience and 14,000 pole buildings. Second, by Eric, one of the two business owners, and third, by Justine, Hansen Buildings’ materials buyer. All three of us answer emails and texts virtually 24/7. We value our clients and want every one of them to have The Ultimate Post Frame Experience.