Secret to A Successful Relationship

Whether a building contractor, pole building kit supplier or someone considering investing in a pole building, this is going to be important to you. Important enough so if you are a competitor you should consider adding it to your agreements with your future clients to ensure a successful relationship.

“GENERAL: This Agreement constitutes the only agreement between Hansen Pole Buildings, LLC (herein known as Seller) and Purchaser and supersedes all previous Agreements, conditions, contracts, designs, discussions, negotiations, quotations, plans, promises, representations, and/or terms on this sale either written or verbal. It is understood there are no oral or other agreements between Seller and Purchaser with regard to the subject of this Agreement which are not incorporated herein. The extent of Seller’s obligation is covered in this Agreement and this Agreement only. This clause is not a mere recitation of fact, but is intended to be an absolute and binding acknowledgment of legal consequences. ”

If you are unsure of why this is important, let me explain.

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There are three keys to any successful relationship – whether personal or business. They are communication, communication and communication. Unless both parties are able to clearly express their wants and needs, the relationship is going to be headed for struggles at best, or failure at worst.

Most people, when shopping for a new pole building, will discuss their wants and needs with multiple different potential providers. Each supplier will relate differently with you and most will provide a plethora of features which they will attempt to influence you to pick them as “the one”. Trying to sell on features alone makes the end result a commodity. Commodities are great and wonderful if shopping for the best price on an exactly identical item (e.g. getting the best deal on a new car), however it is the benefits which make the difference. It does not matter if the price is wonderful, if the end result does not meet the needs.

Confusion can occur when the discussions between providers begins to blur – who said what to whom?

This is why the ONLY things which apply are those which are actually stated on the actual contract document(s). At a bare minimum what should be included is: all building dimensions (width, length and eave height) and roof slope; all design loads and Code information (Code and Code version, Ground and Flat roof snow loads, Wind Speed and Exposure, Seismic Category and Soil bearing capacity); as well as all included features.

As a consumer, don’t sign or approve any document without fully understanding what it is you are investing in. It will save a world of disappointment and hurt feelings later!

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