My VersaTube Pole Building Collapsed!

Pole Barn Guru Blog

I’ve previously expressed concerns about light gauge “carport” type buildings (read more at: https://www.hansenpolebuildings.com/blog/2013/05/carports/).

(My advance apologies for the misleading title, it was used by the complainee below – VersaTube® buildings are NOT pole buildings!!)

Whilst doing some ‘net surfing, I recently came across this posting at www.pissedcustomer.com:

“I purchased a metal frame building from Versa Tube, which their engineers designed for the area of Minnesota I live in. The building collapsed!

I purchased a VersaTube metal frame building from Menards in Hermantown, Minnesota. The building was designed by the engineers at VersaTube, for the area of Minnesota I live in. The building was 32′ wide X 36′ long and 12.5′ tall. I purchased the building in September 2013 and it was built that same month.

Versatube BuildingOn Febraury 21, 2014 only 6 months after the construction of the building, it collapsed during a snowfall. The warranty states “The VersaTube Product Pledge What exactly is a Product Pledge? It’s quite simple . .

. the Pledge is our way of showing that we’re proud of our products and the level of quality that they represent. Your building will go through an extensive inspection process prior to leaving our plant, but if any component should not meet your expectations, we’ll be glad to replace the part at no charge within 30 days of purchase. The only criteria that must be met is that you bought the building from VersaTube, the damage wasn’t caused by customer modifications or mishandling, and that the building was erected within 4 months of purchase.

This section of the Pledge applies to any of the materials supplied with our building kits for one year from the date of purchase. The second part of the VersaTube Product Pledge provides a 20 year structural warranty on all framing components of our buildings from the date of purchase. Of course, the defect can’t be caused by customer modifications or negligence, an unanticipated Act of God or nature, an accident, or any type of internal or external impact. Improper assembly or installation may also void the warranty.

The customer is responsible for performing standard building maintenance and inspections on a regular basis. We reserve the right to repair or replace any part that might not meet expectations. VersaTube is proud to put our name on the buildings we manufacture for our customers and stand behind their quality with our industry leading Product Pledge.” I have contacted VersaTube, and they are not willing to honor the Warranty. VersaTube told me that I should file a claim with my homeowners’ insurance company.

The building was designed by VersaTube Engineers for the part of the country I live in before I ever built it. Now they are saying that it has been an abnormally snowy winter and because of this, they don’t have to honor the warranty. We have not broken any snowfall records in Saginaw, Minnesota this year. These buildings should not be sold to customers in Minnesota or other states that get snowfall.

VersaTube uses Homeowners Insurance as a copout to honor their warranty. I paid 6300.00 for the metal frame from Menards.

Menards tells me that all warranty issues go directly thru VersaTube.”

From The Pole Barn Guru:

This is my humble opinion only:

Building owner – should have taken one look at this “thing” and realized there was no way it would ever withstand any significant amount of snow. Unless registered engineer sealed drawings for the design loads where the building was to be located were provided with the building purchase this, “their engineers designed for the area of Minnesota I live in”, was merely a poor assumption upon the part of the buyer.

Menards® – once again just me, I would personally have a very difficult time selling a building to a client which I did not have total faith in its ability to adequately carry the climactic loads where it would be located.

This is a case of, if it looks cheap, and the price is cheap, maybe it IS cheap! Want an affordable, permanent building which WILL stand up to the elements – then a pole building is probably the solution! And yes, you can get engineer sealed drawings plus full calculations on any pole building from Hansen Buildings.

10 thoughts on “My VersaTube Pole Building Collapsed!

  1. Having had a canvas carport come down on my car some years ago, your picture brought back bad memories. I just have a question about your building. From looking around for a building like this I have seen some give the option of running the roof cladding vertically rather than horizontally but this requires additional cross members which makes it more costly. But I am wondering if in doing so the snow would have a much better way of sliding off the roof without a large build up. Could this have possibly helped keep yours from collapse? Correct me if I’m wrong but yours looks like the roof cladding is horizontal and I would find it hard to figure how the snow can come off when they are horizontal.

    With saying that I am surely not blaming you for the collapse. If what I am suggesting would make all the difference the manufacturer should be informing any customers that any place where snow load is a potential issue that having the chadding run vertically is a must. Either way the manufacturer should be informing customers of what snow load levels are and recommend ways to avoid what happened to you. The manufacturer should be making structural options for customers in snow load areas, as advising them to clear snow of roofs with snow on them is dangerous and should not be considered a solution.

    Reply
    1. We do not provide VersaTube or similar buildings. My recommendation is to invest in an engineered post frame building – they are permanent structures and can be designed by the engineer to handle any snow or wind load condition you desire or to meet at least the minimum requirements of your Building Department.

      Reply
  2. I bought an RV carport through versa tube what a joke collapsed with a foot of snow on top when I purchase it there was a disclosure stating 30 pounds per square foot from my area so I purchased it. Well needless to say 2 1/2 years later it collapsed actually folded backwards I found the legs were welded at the end of the 2 x 4 galvanize steel very poor design I would never recommend buying any of their garbage. I asked for their attorneys information but they did not respond must be a backyard company.

    Reply
    1. admin Post author

      Sorry for your experience. You might consider having your attorney write them a demand letter.

      Reply
    2. we jave installed hundreds of these versatube structures..never lost one yet..everyone knows they are not designed for heavy snowfall areas even here in arizona..

      Reply
      1. Ro, I have my versatube building 12×21 arriving in two weeks are they pretty simple to put up or should I hire an installer? Thanks

        Reply

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