One of the main objectives of Hansen Pole Buildings is to educate our customers on pole building construction. Over the past couple of years we've kept track of the "most asked" questions and grouped them together under general categories. If you have a question you can't find the answer for here, please call us: 1-866-200-9657
Or go to the Contact Us page for quickest response to your questions.
Click on a general category below to "open" that section.
About Us
Where are you located?
Along the South Dakota shore of Lake Traverse, six miles from Browns Valley, MN. Living on the border of two states is a bit confusing, but we are actually in Roberts County, SD. Our mailing address is across the border in Browns Valley.
Hansen Pole Buildings, LLC
12167 Lake Road
Browns Valley, MN 56219
How long have you been in business?
In the construction industry since 1974, pole buildings since 1980. Hansen Pole Buildings, LLC began specifically in February 2002, to handle direct sales of pole building kits across the Internet.
Who owns Hansen Pole Buildings, LLC?
The organizer and managing partner is J.A. Hansen, a native of Browns Valley.
Is there a phone number I can call?
Yes, 24 hours a day, 7 days a week you may call (866) 200-9657 toll free for information about our company, our buildings or website. You may also email requests to:
Quotes@HansenPoleBuildings.com
For technical support in erecting your building, again 24 hours a day, 7 days a week you can email
TechSupport@HansenPoleBuildings.com or call (866) 888-1611. Should the technical support team be busy, leave a message with a contact number and the first available technician will return your call.
Is there a way to speak to a salesperson on the phone?
Yes. Call toll free (866) 200-9657 any time. We do not have commissioned salespeople, which is one of the ways we are able to save you money on buildings. Our staff is trained not only to provide information and assistance, but also to generate price quotes. Due to the high volume of incoming phone calls, it is always faster to email quotation requests to:
Quotes@HansenPoleBuildings.com
To help you make informed decisions we provide a great deal of information on our website and encourage
you to use it. Our website is being updated and improved constantly with our goal to be the most complete resource for pole building information.
Are you a dealer or broker?
Neither. Dealers and brokers purchase buildings at wholesale from building manufacturers and resell or “retail” them. Dealers buy exclusively from one manufacturer, while brokers buy from many. These dealers or brokers are middlemen for a manufacturer’s product. They give a general design to the manufacturer who determines how to engineer the building. The building is actually the manufacturer’s product, not the dealer or broker’s.
Hansen Pole Buildings operates completely differently from any other pole building kit provider. When you request a building, we engineer it ourselves, producing the designs and drawings which specify how the building goes together. This is why we are able to supply our customers with drawings so quickly, because we do them in-house. Dealers and brokers can’t do this. They have to wait for the manufacturer. We produce the orders to our suppliers to specify the components which are to be delivered to you. In a nutshell, the buildings we sell are ours. This very same manufacturing approach is used by many of the largest companies in America.
Can I buy your building through a dealer?
We do not have authorized dealers. With the exception of through your local DirectBuy store, where we offer manufacturer direct pricing, we sell our buildings at one price to the public or to builders.
What kind of people work at Hansen Pole Buildings?
Only the BEST! Hansen Pole Buildings is a “family” business and our goal is for Hansen Pole Buildings’ employees and our customers to be “one big happy family”. However, as in all families, occasionally a difficult situation occurs. We vow to do our very best to find a fast, fair and reasonable solution which will satisfy everyone involved. We will ask for suggestions and alternatives in resolving such problems and all we expect in return is fairness, kindness and respect – as that is what you will receive from us – 24 hours a day, 7 days a week! We promise.
Who constructs Hansen Pole Buildings?
We are not contractors in any state. It is up to you to either construct the building yourself (which is what most people do), or to hire a contractor to do the work.
Our pole buildings are designed with the “weekend warrior” in mind. The average person should not have difficulty constructing our kit, even as a complete novice. We do not suggest you undertake a particularly large building (over 40 feet in width or 16 foot or greater eave height) or one with an unusual configuration,
as your first pole building project.
To ease your pre-construction anxiety, we provide two-foot by three-foot, five or more page plans drawn specifically for your building. We also furnish a detailed material list and our state-of-the-art illustrated construction manual.
For quick construction, our building kits usually use pre-fabricated roof trusses, including the endwalls (no rafters to cut). Our packages are designed for modular assembly and, other than the nails for joist hangers and framing (and obviously – concrete), include all the components needed for the complete assembly of your building. Other than at openings and the top of the endwalls, the siding and roof steel are pre-cut to the exact length.
Rarely is “lack of experience” mentioned, as most people who consider a pole building kit are specifically seeking a building they can construct themselves. This is because you can use your own efforts, doing some or all of the work yourself, and save a bushel basket of money!
Do you sell nationwide?
Yes, although we prefer not to do business in localities where the building permit process is overly burdensome to our customers. However, as long as you are willing to be patient with the paperwork process in some of the more “time consuming” areas, we are willing to assist you in any reasonable way we can in the process.
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